Rules for rescheduling and cancellations

• Rescheduling or cancellations made 48 hours in advance will include no extra charge. An fee of 50% of the price will be charged if you reschedule or cancel between 48-24 hours before your appointment.
• If you cancel or reschedule your visit less than 24 h before your appointment you will be charged at 100% of the cost.

Note that you automatically consent to these rules when you schedule a visit with Vigör Massage & Revoice Therapy.

Exceptions

If you are sick and can certify this through a doctor’s note you will not be charged. If you get sick immediately before your scheduled appointment you will not be charged at all the first time this happens, but if this happens more than once between 50-100% of the fee for your cancelled visit will be charged. Vigör Massage & Revoice Therapy reserves the right to decide this from case to case.

But, if the appointment slot you’ve cancelled due to illness is filled by someone else, you might not be charged at all. This depends on whether or not it is the same treatment as you cancelled. You will receive a message from Vigör Massage & Revoice Therapy letting you know the outcome.

If Vigör Massage & Revoice Therapy has to cancel or reschedule your visit for any reason, you will be offered a new time as soon as possible. No other compensation will be offered.